Refund policy

Return Window: You may return items within 7 days of receiving your order.

Return Conditions:

  • Items must be unused, unwashed, and in original packaging.
  • Sale items and personalized products cannot be returned.

Refund Process:

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5-7 business days to your original payment method.

Return Shipping Costs: The customer is responsible for return shipping fees unless the item is defective or incorrect.

RETURN PROCESS

To start a return, you can contact us at glowcarehub@gmail.com or call us at +1 (716) 668-4657. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

DAMAGED AND WRONG PRODUCTS OR ISSUES

If it's not too much trouble, investigate your request upon gathering and reach us right away assuming the thing is inadequate, harmed, or on the other hand assuming you get some unacceptable thing with the goal that we can assess the issue and make it right.

To return your item, you should contact our mail: glowcarehub@gmail.com

Contingent upon where you reside, the time it might take for your traded item to contact you might shift.

 EXCHANGES

We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at glowcarehub@gmail.com or call us at +1 (716) 668-4657

RESTOCKING FEE

We don't charge a restocking expense on returns.

 

CUSTOMER SERVICE

Email: glowcarehub@gmail.com

Phone: +1 (716) 668-4657

Address: 62 Bory Dr, Depew, New York 14043, USA